About Siobhan McHale
I've spent the past 25 years as a culture advisor helping leaders around the world create better, more productive workplaces.
Siobhan has worked with leaders across Europe, Australia, the United States and Asia to transform their businesses. She began her career as a management consultant based at PricewaterHouse Coopers in London. In 1994 Siobhan had grown tired of the long, wet English winters and made the move to Australia where she continued her work as a culture change advisor with the international, Chicago-based, consulting firm Accenture.
After a decade as a consultant Siobhan decided she wanted more ‘skin in the game’ and to put the change theories into practice. She became the executive in charge of change in a series of large, complex organizations. She was no longer flying in and out advising managers about how to lead transformation but was now an 'insider’ who was responsible for making the change happen.
One of her most challenging assignments was helping transform the culture at an Australian bank, which became a case study taught by Professor John Kotter at Harvard Business School. Siobhan was initially hired as the Head of Programs at ANZ and three years later she took over as Head of Culture Change. Over the course of her eight years at the bank, she worked with the leaders to implement a radical transformation of ANZ’s culture.
In the end, the firm went from the lowest performing financial institution in the country to the number one bank globally on the Dow Jones Sustainability Index, with profits more than doubling and the share price almost tripling during this timeframe. The bank now had a highly engaged workforce and had become a magnet for talent, receiving over 10,000 applications annually for its 250 graduate places. ANZ was now winning awards for leadership, employee engagement and customer service.
These ‘insider’ roles gave Siobhan a very different perspective on culture transformation that was distinct from the views held by the academics, consultants and journalists who were writing on the topic of change. The insights she has gained have allowed her to develop a groundbreaking approach to bringing about real and lasting change described in her book 'The Insider’s Guide to Culture Change'.
Siobhan is one of the pioneers in the field of Organisational Psychology, having completed a masters in Occupational Psychology at the University of Sheffield in 1989 and a degree in Psychology (Double Honours) from NUI in 1988. She is passionate about helping leaders to build better and more productive organizations that create positive outcomes for customers, employees, shareholders and society as a whole.